Return Policy
- 1. Online purchase returns & refunds policy is applicable to Home Delivery orders only.
- 2. Product(s) which are not opened and in new & original condition can be returned within 30 days from the date of purchase. *Do allow 7 to 10 working days for your returned parcel to be reached and processed by our warehouse/showroom.
- 3. Order number and date will be required for return & refund.
- 4. Product(s) can be returned to our warehouse/showroom below via parcel return.
- 111 North Bridge Road #04-51 Peninsula Plaza Singapore 179098
- 5. Product(s) purchased from other than Fame Singapore official website (https://www.famepharma.com.sg) are NOT eligible for return & refund.
- 6. Refund will be issued via your original mode of payment that was used to make the purchase.
- 7. $4 delivery fee paid for the online purchase will NOT be refunded.
- 8. After our warehouse has received and processed your returned purchase(s), the refund will be processed and completed around 7 to 14 working days depending on the processes at your card company.
- 9. FAME PHARMA PTE. LTD. reserves the rights to reject any return that do not fulfill any of the above stated requirements.
- 10. FAME PHARMA PTE. LTD. reserves the right to amend this policy at any time.